At AI Agent Platform, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI agent platform and services. We encourage you to read this policy carefully to understand our practices regarding your personal data.
We collect different types of information to provide and improve our Service
We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support. This includes your name, email address, phone number, company information, and payment details. We also collect information automatically when you use our Service, including usage data, device information, IP addresses, browser type, and interaction logs. Additionally, we may collect information from third parties, such as when you integrate our Service with other platforms or when you sign up using social media accounts.
We use the information we collect to provide, maintain, and improve our Service; process transactions and send related information; send technical notices, updates, security alerts, and support messages; respond to your comments, questions, and customer service requests; communicate with you about products, services, and events; monitor and analyze trends, usage, and activities; detect, investigate, and prevent fraudulent transactions and other illegal activities; personalize and improve the Service and provide content or features that match user profiles or interests; and facilitate contests, sweepstakes, and promotions.
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this Privacy Policy. We may share your information with service providers who assist us in operating our Service; business partners when you explicitly consent to such sharing; law enforcement or government agencies when required by law or to protect our rights; and in connection with a merger, acquisition, or sale of assets. We implement appropriate safeguards to ensure your information is protected when shared with third parties.
We implement industry-standard security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of data in transit and at rest, regular security audits and assessments, access controls and authentication measures, secure data centers with physical security controls, and regular backup and disaster recovery procedures. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
We retain your information for as long as necessary to provide our Service and fulfill the purposes outlined in this Privacy Policy. Specifically, we retain account information for the duration of your subscription and for a reasonable period after termination; usage data and analytics for up to 2 years; support communications for up to 3 years; and financial records as required by law, typically 7 years. You may request deletion of your personal information at any time, subject to legal and contractual obligations.
Depending on your location, you may have certain rights regarding your personal information, including the right to access your personal information; correct inaccurate or incomplete information; delete your personal information; restrict or object to processing; data portability; and withdraw consent where processing is based on consent. To exercise these rights, please contact us using the information provided below. We will respond to your request within the timeframe required by applicable law.
We use cookies and similar tracking technologies to collect and use personal information about you. Cookies are small data files stored on your device that help us improve our Service and your experience. We use essential cookies for basic functionality, analytics cookies to understand how you use our Service, and preference cookies to remember your settings. You can control cookies through your browser settings, but disabling certain cookies may affect the functionality of our Service.
Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws through appropriate safeguards, such as Standard Contractual Clauses approved by the European Commission, adequacy decisions, or other legally recognized transfer mechanisms. We take steps to ensure that your information receives an adequate level of protection in the jurisdictions in which we process it.
Our Service is not intended for children under the age of 13 (or 16 in the European Union). We do not knowingly collect personal information from children under these ages. If we become aware that we have collected personal information from a child under the applicable age without parental consent, we will take steps to delete such information promptly.
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the 'Last Updated' date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
We implement multiple layers of security to keep your information safe
If you have questions about this Privacy Policy or our data practices, please contact us:
privacy@aiagentplatform.com
1-800-AI-AGENT
AI Agent Platform, Inc.
123 Innovation Drive
San Francisco, CA 94105